PolyComp is committed to customer satisfaction,
and is ready and able to compete in global markets. Our LED Signs have been acclaimed worldwide to the extent that we are the supplier of choice for most of the European, Australian and African markets.
PolyComp’s award-winning displays can be custom-built to the unique requirements of the service department, with multiple lines for multiple queues, multiple colours, and with various effects to draw customers’ attention. Our displays can also be fitted with hardware voice synthesis, or can be accompanied by computer software voice synthesis that can be integrated with an existing Public Announcement (PA) system.
The Ticket Kiosk may either be a custom-designed robust enclosure with integrated ticket printer, which presents a set of choices to the customer, or may be a custom PC software application with separate ticket printer that is operated by a service department receptionist.
In all cases, a numbered and time-stamped ticket is issued to the customer with the desired service printed on it. Click here to view diagram of system
Each service department desk or counter should be provided with a means of announcing and servicing waiting tickets. Custom PC client software or a special hardware keypad may be used.
The service agent may choose to request the next waiting ticket from any available queue, or may enter a specific ticket and queue number, to recall any ticket at will. Click here to view diagram of system
PolyComp QMS presents a simple and easy-to-grasp operational model to visitors:
